Living Intelligence for Operations

Your execution systems are fine.
Nothing is telling them what to do.

The decision layer that sits above your WMS and OMS — surfacing compound decisions before the shift starts and before the first order routes.

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Why Now

The conditions that make static planning dangerous

Macro Volatility

Tariffs, Sourcing Shifts, Continuous Rebalancing

Supply chains are repricing mid-season. Decisions made in January don't survive contact with February reality.

Q+3
Margin Blindness

P&L Discovery, Ship-From-Store Economics

Fill rate holds at 98%. The CFO explains the margin shortfall three months later.

365
Year-Round Peak

Flash Sales, Carrier Variability, Labor Instability

Every shift is now peak. Operational stress that used to arrive once a quarter arrives every Thursday.

AI
New Expectations

Dashboards Are Not Decisions

The shift from visibility to decisioning. Seeing the problem in real time is not the same as acting on it.

No Rip & Replace

Intelligence Layer Above Existing Stack

Sits above your WMS — doesn't replace it. No transformation program required to see results.

The Gap

Planning Is Static. Execution Is Myopic.

Nothing connects them. The plan doesn't know the plan just changed.

Living Intelligence for Operations sits in the gap — between the plan that was made and the operation that's actually running.
The Platform

One intelligence layer.
Three solutions. Zero replacement.

A decision layer that continuously reads live signals, applies compound logic, and publishes prescriptions to your existing systems — without replacing them.

Living Intelligence for Operations
Optimization * Machine Learning * Agentic AI
Rules Broker
Translation Layer
WMS OMS TMS Inventory Planning Workforce Mgmt
Living DC Intelligence Living Network Intelligence Living Inventory Intelligence
Solutions

Three solutions. One operating reality.

Each solution targets a distinct failure mode in modern supply chain operations.

Solution 01
Living DC Intelligence

"Flash sale at 4:47 PM. Wave already started. WMS executing a stale plan."

75%SLA miss reduction
60%Overtime reduction
~1%Margin improvement

Based on pilot data from a $1B+ 3PL client

Flash sale signalCarrier OTD trendZone staffing gapWave mis-sequencingPick run-rate
Solution 02
Living Network Intelligence

"Fill rate holds at 98%. CFO explains the margin shortfall three months later."

$3.7MNetwork cost reduction
24%Faster delivery
18.5%Cost per unit reduction

Based on pilot simulation across 6.29M unit window

Demand forecast driftInventory positionNode disruptionMargin floor breachSLA guardrail
Solution 03
Living Inventory Intelligence

"Allocation decisions made at season start don't survive contact with real demand."

Coming Soon — Pilot Engagements Open
Forecast vs. actual driftStore sales velocityNode imbalanceTransfer opportunityMarkdown risk
What a Living Prescription Actually Is

Signals in. Prescriptions out.

The platform reads live operational signals and translates them into specific, actionable prescriptions — published directly to your systems.

Signal Inputs
Forecast vs. plan deviationVolume surge or flash saleCarrier OTD trendPick run-rate vs. cut-offZone staffing gapPriority order mis-sequencingDemand forecast driftStore sales velocityInventory position shiftCarrier or node disruptionCost or margin shiftNode imbalance
Prescription Outputs
Labor reallocationCarrier priority adjustmentWave resequencingCut-off timing updateException escalationsClient SLA alertsSLA guardrails per marketSourcing sequence prioritiesMargin floor gates per SKUInventory transfer triggersStore throughput capsOMS routing rules

Published to your WMS, OMS, and inventory systems automatically — no manual translation required.

Signs You Have This Problem

Does this sound familiar?

01

Your best shift supervisor makes three calls at 4:30 PM that no one else would have thought to make. When they're not in the building, the shift runs differently.

Routes to
Living DC Intelligence
02

A brand launches a flash sale at 4:47 PM. The wave already started. Your WMS is executing a plan that was built at 6 AM. No one recalibrates until the SLA window closes.

Routes to
Living DC Intelligence
03

You route 50,000 orders a day managing to fill rate. Your network cost, delivery speed, and margin per unit are optimized independently — never simultaneously.

Routes to
Living Network Intelligence
If any of these sound familiar — your operation needs a living prescription.
How We Engage

One facility. One shift scenario. Your data.

No commitment required to see what's possible. Four steps, starting with your actual data.

01
Data Ingestion

Shift logs, carrier performance, volume history, labor records, order history, SLA profiles, unit economics.

2–3 Weeks
02
Simulation

Framework runs on your data. Exceptions surfaced. Outcomes compared against your actual baseline.

03
Diagnostic Review

Exceptions surfaced, savings potential quantified, implementation path mapped. You set the priorities.

04
Exception-First Rollout

Critical override rules loaded first. Full prescription delivered as confidence grows.

Before the shift starts. Not after the SLA window closes.

Start with one facility, one shift scenario, your real data. No commitment required.

Book the Diagnostic →
Why Bricz

Built by operators. Not software theorists.

Practitioner DNA

Same decisions. Regardless of who's in the building. The platform encodes the judgment of your best operators and applies it consistently across every shift — not just when that person happens to be working.

Domain Depth

Deep expertise across WMS (Manhattan Associates, Infios), OMS, TMS, robotics, and workforce management. We understand what the systems do — and exactly where their blind spots are.

75%
SLA Miss Reduction
60%
Overtime Reduction
~1%
Margin Improvement
$3.7M
Network Cost Reduction
<5min
Signal to Decision
"Traditional consulting understands operations but doesn't build products. Traditional software builds platforms but is often disconnected from daily execution realities. Bricz does both."
What Analysts Are Saying

The market agrees the gap is real

Gartner · March 2026
Julia von Massow, Director Analyst

"As more frequent and complex disruptions continue to test response capacity, organizations are moving toward AI that can sense and act in real time to improve the consistency and speed of decisions."

IDC PeerScape · March 2026
Omni-Channel Order Orchestration and Fulfillment

"Even retailers with mature technology solutions find the translation of planning to execution difficult to achieve. Organizations must treat order orchestration as a continuously optimized capability."

Book a Diagnostic

One facility. One shift scenario. Your data.

We run the framework against your actual operation — shift logs, carrier performance, volume history. No generic benchmarks. No commitment required. We'll respond within one business day.